Customer Service Representative

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Job description

Join Our Team as a Customer Service Representative in a Positive Work Environment!

Are you looking for a fulfilling career opportunity in a workplace that values positivity, teamwork, and growth? Look no further! We are seeking a dedicated Customer Service Representative to join our dynamic team.

Position: Customer Service Representative

Location: Forest Lake, MN

Job Type: Full-time

Availability: Weekend rotations will be required

About Us:

JP Ecommerce has been named one of the top-ten, fastest growing, businesses in Minnesota by Inc. 5000 for the past four years in a row. We provide customers with high quality bedding through our brand Bare Home.

Bare Home is a leading and innovative organic, chemical free bedding company with a strong commitment to delivering exceptional products and services to our valued customers. With a solid presence in the E-commerce market, we have built a reputation for quality, innovation, and customer satisfaction.

Key Responsibilities:

• Provide exceptional customer service through phone and email interactions.
• Effectively communicate with customers, addressing inquiries, resolving issues, and ensuring their satisfaction.
• Utilize your excellent verbal and written communication skills to convey information clearly and professionally.
• Proficiency in Microsoft Word or similar systems to assist in customer support tasks.
• Utilize PC skills for data entry and record-keeping.
• Respond to emails promptly and professionally, maintaining a high level of customer service.
• Previous experience in customer service is a bonus, but not mandatory.

Qualifications:

• Strong verbal and written communication skills are a must.
• Proficiency in Microsoft Word or experience with similar systems.
• Comfortable with PC skills, including data entry.
• A positive attitude and a dedication to maintaining a friendly and collaborative work environment.
• Availability for weekend shifts when necessary.
• Previous experience in customer service is a bonus but not required.

Why "Go Bare"?

• Competitive salary and benefits package.
• Positive work environment and entrepreneurial mindset
• Opportunity to work with a dynamic and innovative Customer Service team.
• The chance to contribute to the development of cutting-edge bedding products and assisting our Customers and expanding our Brand.
• Career growth opportunities within a rapidly expanding company.

If you're driven by innovation and excited to contribute to a sustainable future through exceptional Customer Service, we encourage you to apply. Join us in making a positive impact on consumers and the environment alike.

To apply, please submit your resume and a brief cover letter detailing your relevant experience and motivation for this role to mfreeman@barehome.com or wyeargan@barehome.com

Bare Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply now and be a part of the Bare Home team!

Come Visit us: www.barehome.com

We aspire to have a culture where all people are first. We strive to attract and retain a diverse workforce, therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Bare Home is an equal opportunity employer and by doing so, we will sustain and promote an inclusive culture that supports future growth for all.

Job Type: Full-time

Salary: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Graphic Designer

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About Us: JP Ecommerce has been named one of the top-ten, fastest growing, businesses in Minnesota by Inc. 5000 for the past four years in a row. We provide customers with high quality bedding through our brand Bare Home. Bare Home is a leading and innovative organic, chemical free bedding company with a strong commitment to delivering exceptional products and services to our valued customers. With a solid presence in the ecommerce marketplace, we have built a reputation for quality, innovation, and customer satisfaction.

We are looking for a Graphic Designer who can take on a specialized role in our team. As a Graphic Designer at Bare Home, you will play a pivotal role in shaping the visual identity of our brand and products. A crucial team player on the marketing team, you will collaborate closely with the marketing, marketplace, and product development teams to translate concepts into compelling graphic designs that meet our brand standards.

 

Applicants should be aware that due to our highly collaborative and entrepreneurial mindset culture we are a 100% onsite only company.

 

Responsibilities:

Creative Leadership: Lead diverse graphic design and video projects, ensuring brand consistency and high-quality design solutions.

Multimedia Expertise: Expertly use Adobe Creative Suite for photo editing, email template design, and Amazon carousel image enhancements.

Collaborative Partner: Work closely with the Marketing Manager, New Product Development team, and cross-functional teams to meet project objectives and deadlines.

Visual Content Strategy: Contribute to visual content strategies that resonate with the target audience, and support marketing goals.

Quality Control and Feedback: Maintain high design standards, incorporate feedback, and solve design challenges effectively.

Mentorship and Reporting: Collaborate with other designers, provide project updates, and support marketing initiatives.

Qualifications:

Bachelor’s degree in Digital or Graphic Design or similar fields

To be successful in this role, must have: 3+ years of professional graphic design and photo editing experience, preferably in a consumer product or ecommerce setting.

Strong portfolio showcasing your excellence in photo editing, digital design, and technical design.

Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).

Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Strong attention to detail and an eye that focuses on the visual, interactive elements of a product to create aesthetically pleasing interfaces.

Exceptional work ethic in understanding priorities and meeting deadlines in a dynamic entrepreneurial environment

Experience with developing graphics, illustrations, videos, gifs, and other creative materials for web, social, and other digital platforms.

UI/UX practical experience and application highly desired

Web page design and configuration experience highly desired

 

Why Go Bare?

Competitive salary and benefits package.

Opportunity to work with a dedicated team passionate about sustainable living.

Room for professional growth and advancement within the company.

How to Apply: If you're ready to make a positive impact through your design skills and contribute to our mission of providing toxin-free bedding solutions, we'd love to hear from you. Please submit your resume, cover letter, and portfolio to Mfreeman@barehome.com or Wyeargan@barehome.com.

 

Join us in creating a healthier, more sustainable world through exceptional graphic design. Apply now and be a part of the Bare Home team!

Come Visit Us: https://barehome.com/

 

At Bare Home, we strive to create a culture where all people come first. We are committed to attracting and retaining a diverse workforce. Therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Bare Home is an equal opportunity employer, and by doing so, we aim to sustain and promote an inclusive culture that supports future growth for all.